Knowledge Base Search Search Affiliate Program Can I add free advertisements on the internet? Can I be your business associate? Can I find a list of chess forums? Can I use banners for ad words advertisements? How can I promote my affiliate links? How exactly will I earn money? How to buy your course for myself? How to create a sound title to promote your products? How to create great content in my articles? I advertise your products and make sales. However, my ads cost similarly to the amount of my affiliate commissions. I can't log in to the affiliate program. I got 2 affiliate sales with minimum time interval. Is this correct? I got an e-mail that my affiliate commision was paid. However, I haven't received this money. I'm trying to paste your banner on my web-site, but the affiliate link doesn't work. Is there any other payment method besides PayPal? The amount of my last affiliate payment is incorrect. What is the age limit to be an affiliate? When and how will I be paid? Where can I find my advertisement links? Why should I use banners? Course Usage Can I download your course in Udemy to my computer? Doesn’t "How to Beat Titled Players" contradict with the system of thinking you taught in your other courses? How can I contact you? How can I find the courses from Remote Chess Academy in Udemy? How do I log into my Udemy account? How do I study your course in Udemy after purchasing the course in your website? How to create an Udemy account? How to decompress split zip files (after downloading)? How to get the maximum benefit from your chess lessons? How to open *.pgn files? How to print PGN files? I can't run the video lessons. I can't see all the tasks in the practical part. I can't see the diagrams (images) while printing the e-book. I downloaded and decompressed the course’s files. However it doesn’t work properly. I have a question about the license protection. I want to copy the course to my new computer. In “The Grandmaster’s Openings Laboratory 2”, Practical /1 Black /2 Sicilian, Paulsen variation / 3 6.Be2-b5 variation only contains commented games, but there is no theory file May I get the videos in another (*.mp4) format? My antivirus program found a virus in your course. What is Udemy? When I print text files of a course, the text doesn't fit into the page size. Why "Self-taught Grandmaster" refers to some materials that are not included into the course? Why "Self-taught Grandmaster" refers to some materials that are not included into the course? GM Igor Smirnov's Seminar FAQs How do I register for your seminar? How many students can play simultaneous chess with Igor? How much does your seminar cost to attend? How will I receive my entry ticket after registration? What are the benefits of attending the seminar? What do I need to attend the seminar? What will be the structure and location of the seminar in Chennai? What will be the structure and location of the seminar in Vellore? When and Where is the seminar hosted? MAC Version I bought the Windows version of “The Grandmaster’s Secrets”, can I also get the MAC version for free? Or can I get the Windows version if I bought the MAC version? Method of Payment FAQ Can I pay with a debit card? Can I pay with any other currency apart from USD? Can I see a full price list? Do you offer discounts for your courses? How to purchase a course? How to purchase our new online courses How to use a discount code? I have a credit card, which one do you accept and which currencies can I use to pay? I paid for the course but did not get the course. I want to purchase more than one course in one transaction. Is that possible? Is it safe to purchase your products online? Is there any advantages for me to purchase all of your courses in one go? May someone else (friend, relative, etc) make a payment instead of me? What type of payment method is acceptable? Which currencies do you accept in PayPal? Other FAQs Can I unsubscribe from your free lessons? How can I subscribe for your free lessons? How to analyze your games with a chess engine? How to ask questions during the AMA (Ask Me Anything) event on Facebook? How to ask questions during the AMA (Ask Me Anything) event on Reddit? How to create my Remote Chess Academy account? How to get a chess engine? How to Move our e-mails to Primary Tab in Gmail? I have a question. Should I contact you or Authorize.net? I have a technical question, which is not answered in these FAQs. I haven't received your free lessons for some time. Is something wrong with my subscription? I missed your free lesson. Pls send it to me again. I subscribed for your free lessons, but did not get them. I've changed my e-mail. Please send future lessons to my new address. If I own a certain course already, can I get its DVD version? Knowledge Base Article #2 May I join your team (to work as your assistant) ? May I publish your free lessons (on my web-site)? Where are you located? Pre Order FAQ Are the lines from your chess courses checked with computer program? Are your courses available in different languages other than English? Can I get a CD or DVD of your courses? Can I see a sample of your work before purchase? Can I use IPhone, DVD player to study your course? Do you always provide a money-back guarantee? Do you offer a best price guarantee? Do you offer chess books? Do you use an anti-piracy protection? Do your courses work on Mac? How and when would I receive your product? How can I know that your course is the best in market? How long will it take to study your course? How many pages of printable materials are there in each of your courses? I am (my son/daughter) only a beginner. Can I study your course? I am an amateur/FM/IM... Which course should I study? I am not a native English speaker. Will I be able to understand your course? I found your product offered at a cheaper price on another website. What should I do? I want to get an additional language pack for the course I purchased. In what sequence do you recommend the learning of your courses? What are system requirements to study your course in Udemy platform? What are system requirements to study your course in Udemy platform? What are the system requirements for the courses? Which course is more advanced? Which devices can I use to study your courses? Will the systems you teach work with any reply from the opponent? RCA Events - Facebook Contest How to send a Facebook message to Remote Chess Academy? How will the contest winners be contacted? What is the Facebook contest and how to participate? Video tutorial for affiliates Cómo participar en el Programa de Afiliación? How can I participate in your Affiliate program? How to create your own Twitter page? How to Find Your Affiliate Links? How to use your affiliate account? Promotion methods Video Tutorial for Students How do I run the course? How to buy RCA courses and access them through Udemy? How to purchase your products? Webinar FAQs How do I send my games and questions before the webinar? How to ask questions during the Webinar? How to join a webinar? How will the webinar be useful for me? What is a webinar? Why was my question not answered during the webinar?