Privacy Policy

We are aware that you care about what information about you is collected, and how such information is used and disseminated. This privacy notice states how Chess Online PTE. LTD and its affiliates (collectively ‘Remote Chess Academy’) collects and processes your information when you use our services (“Services”), such as when you visit our website at https://chess-teacher.com/, or any website of ours that links to this privacy notice, engage with us in other related ways, including any sales, marketing, or events (“Remote Chess Academy Services”). By using Remote Chess Academy Services, you are consenting to the practices described in this Privacy Notice.

• What information do we collect?
• For What Purposes Do We Process Your Information?
• What legal bases do we rely on to process your personal information?
• Do we share your personal information?
• Do we use cookies and other tracking technologies?
• How long do we keep your information?
• How do we keep your information safe?
• Age Requirement & Parental Consent
• What are your privacy rights?
• Controls for do-not-track features
• Do California residents have specific privacy rights?
• Do we make updates to this notice?
• How can you contact us about this notice?
• How can you review, update, or delete the data we collect from you?

What Information Do We Collect?

Personal information you disclose to us.

We collect your personal information in order to provide and continually improve our products and services.

Here are the types of personal information we collect

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

Names

Email addresses

Passwords

Usernames

Sensitive Information. We do not process sensitive information.

Information Collected Automatically: We automatically collect and store certain types of information about your use of Remote Chess Academy Services, including information about your interaction with products, content, and services available through Remote Chess Academy Services. Like many websites, we use “cookies” and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Remote Chess Academy Services.

For What Purposes Do We Process Your Information?

We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

To deliver and facilitate delivery of services to the you. We may process your information to provide you with the requested service. To save or protect an individual’s vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.

Comply with legal obligations. In certain cases, we collect and use your personal information to comply with laws.

Communicate with you. We use your personal information to communicate with you in relation to Remote Chess Academy Services via different channels (e.g., by phone, email, chat).

Fraud Prevention and Credit Risks. We use personal information to prevent and detect fraud and abuse in order to protect the security of our customers, Remote Chess Academy, and others. We may also use scoring methods to assess and manage credit risks.

Additionally, we may use data for marketing purposes to. Provide you with additional information regarding products, events, promotions, and services from Remote Chess Academy and third parties that may be of interest to you via email, text message, or through advertising on various social media platforms or websites (both desktop and mobile) that you may visit; and

Develop, improve, and target our promotional messaging to you and others via retargeting, online behavioral advertising, and use of social media platform tools for advertising (such as creation of Facebook Lookalike Audiences).

WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?

Your personal information is only processed when we believe it is necessary and we have a valid legal reason to do so, like with your consent, to comply with laws, to provide you with services to enter into or fulfil our contractual obligations, to protect your rights, or to fulfil our legitimate business interests.

Do We Share Your Personal Information?

We consider our customers information sacred and treat it with the utmost importance. We share information in specific situations described in this section.

Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

Third-Party Service Providers: We employ other companies and individuals to perform functions on our behalf. Examples include delivering packages, processing payments and providing customer service. These third-party service providers have access to personal information needed to perform their functions, but may not use it for other purposes.

Protection of Remote Chess Academy and Others: We release account and other personal information when we believe release is appropriate to comply with the law; enforce or apply our Conditions of Use and other agreements; or protect the rights, property, or safety of Remote Chess Academy, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.

Do We Use Cookies and Other Tracking Technologies?

We use cookies and other tracking technologies to help us identify your browser or devices, to provide and improve upon our service. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy

How long do we keep your information?

We only keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law. No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

How do we keep your information safe?

• We put in place measures to protect the security of your personal information during transmission by using encryption protocols and software.
• We put in place physical, electronic, and procedural safeguards in connection with the collection, storage, and disclosure of customer personal information. Our security procedures mean that we may ask to verify your identity before we disclose personal information to you.
• Our devices have security features that protect them from unauthorized access and loss of data. You can control these features and configure them based on your needs. Click here for more information on how to manage the security settings of your device.
• It is important for you to protect against unauthorized access to your password and to your computers, devices, and applications. We advise that you use a strong, unique password and do not share your login credentials or device access with anyone.

Age Requirement & Parental Consent

Our website and services are intended for users who are at least 18 years old. If you are between 13 and 17 years of age, you may only use our services and purchase products under the direct supervision and with the consent of a parent or legal guardian who agrees to be bound by these Terms. We do not knowingly collect personal information from children under 13 years of age. If you are under 13, you are strictly prohibited from using this website or providing any personal information.

What Are Your Privacy Rights?

In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

You have the right

1. To request access and obtain a copy of your personal information,
2. To request rectification or erasure;
3. To restrict the processing of your personal information; and
4. If applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in this notice

We will consider and act upon any request in accordance with applicable data protection laws.

Opting Out Of Marketing And Promotional Communications: You can unsubscribe from our marketing and promotional communications at any time by clicking on the unsubscribe link in the emails that we send, or by contacting us using the details provided via the contact details in this notice. We may still communicate with you, to send you service-related messages that are necessary for the administration and use of your account, to respond to service requests, or for other non-marketing purposes.

Account Information

If you would at any time like to review or change the information in your account, you can:

Log in to your account settings and update your user account.

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.

Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. However, if you choose to remove cookies or reject cookies, this could affect certain features or services of our Services.

If you have questions or comments about your privacy rights, you may email us at support@chess-teacher.com.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.

Do California Residents Have Specific Privacy Rights?

If you are a resident of California, you have rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with Remote Chess Teacher Services, you have the right to request removal of unwanted data that you publicly post on Remote Chess Teacher. To request removal of such data, please contact us using the contact information provided in this notice and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services.

Do We Make Updates To This Notice?

Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this privacy notice from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.

How Can You Contact Us About This Notice?

If you have questions or comments about this notice, you may email us at support@chess-teacher.com or by post to:

Chess Online PTE. LTD.

10 Anson Road #20-05, International Plaza, Singapore, 079903

How Can You Review, Update, Or Delete The Data We Collect From You?

Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact our support: https://chess-teacher.com/contact-us/.